- 7X24X365 PROACTIVE MANAGED SERVICES & SUPPORTIP, POLICY, PROCESS & PEOPLE. GLOBAL HAS YOU COVERED.
COMPREHENSIVE NETWORK MANAGED SERVICES
7X24X365 PROACTIVE SUPPORT. RISK THROUGH REMEDIATION. WE'RE ON IT.
SUPPLIER SERVICES MANAGEMENT
ONE SOURCE OF TRUTH
GLOBAL supports third party supplier outages from incident to remediation. Our 7x24x365 TAC fields alarms, effieciently identifies possible 'offenders', opens tickets with our customers third party suppliers and fully manages through remediation.
NETWORK HARDWARE MANAGEMENT
DATA CLOSET PREMISE HARDWARE MANAGEMENT
SDWAN, Firewalls, Routers, Modems, Switches, Load Balancers - GLOBAL provides 5 levels of Remote Network Managed Services to ensure proactive alarming and effective incident management. Our services also offer optional Configuration Management and Change Management
SECURITY MANAGEMENT
SECURITY FIRST
A secure edge is the beginning of many problems in today's business environment. GLOBAL provides turn-key Firewall managed services from incident management, to risk mitigation.
LAN MANAGEMENT
IF IT HAS AN IP, WE SEE IT
GLOBAL will ping any IP on your network. For customers that choose for GLOBAL to keep an eye on their other network devices (ie: printers, IP cameras, point of sale), we have you covered.
WLAN MANAGEMENT
WIRELESS LAN MANAGEMENT AND ENDPOINT ASSOCIATION
GLOBAL provides comprehensive WLAN support. Where other NOC's may identify if a AP is up or down, the AP is just one part of the equation. GLOBAL will address the failed AP, but also provide comprehensive support for the endpoints that may be affected as well, quick mitigation strategies to accommodate the airspace during AP replacement, and more.
DESKTOP MANAGEMENT
ENDPOINT MANAGEMENT & PROTECTION
GLOBAL has a full suite of RMM support services that keep your employees supported, secure and back up. GLOBAL provides proactive ticketing, remote support, remote accessibility, zero hour virus updates, back up and restoration as a service and more.
PURPOSE BUILT SCOPE
WE'LL DO SOME. WE'LL DO ALL.
- INCIDENT MANAGEMENT
- PROBLEM MANAGEMENT
- CHANGE MANAGEMENT
- CONFIGURATION MANAGEMENT
- SECURITY MANAGEMENT
- ASSET MANAGEMENT
- SLA MANAGEMENT
- TICKETING & REPORTING
CHOICES OF CONNECTIONS
CHOSEN TO FIT YOUR REQUIREMENTS
IN-BAND MANAGEMENT
OUT OF BAND MANAGEMENT
ICMP PING
SNMP MANAGEMENT
COOPERATIVE MANAGEMENT
COMPLETE MANAGEMENT
YOUR TICKETING
OUR TICKETING
